1. Information We Collect

Depending on the service you use, we may collect information including:

• Full name, email address, phone number, nationality, and passport information.
• Academic information, educational background, preferred university, program, or major.
• Application documents, personal photographs, certificates, transcripts, language certificates, medical documents, financial documents, recommendation letters, study plans, and supporting documents.
• Application status and information required to provide educational or admission services.
• Technical and security information reasonably necessary to operate and protect the website.

2. Google Sign-In

Our website may allow users to sign in using a Google Account. When you choose Sign in with Google, Google may provide us with limited account information such as your Google account identifier, name, email address, and profile picture when available.

We use this information only to identify, create, link, or securely access your account on our website. AL-HAMDANI Educational Services does not receive, request, or store your Google Account password. Authentication is handled directly by Google.

3. How We Use Your Information

We may use your information to:

• Create and manage your student account.
• Process university, scholarship, and educational applications.
• Provide educational consultation and admission services.
• Communicate with you regarding your application and account.
• Track and display application progress and related updates.
• Submit relevant information and documents to universities or educational institutions when required to provide the requested service.
• Verify application information, provide support, improve our services, protect account security, and comply with applicable administrative or legal requirements.

4. Sharing of Information

Your information may be shared when reasonably necessary with universities, colleges, educational institutions, admission departments, scholarship providers, authorized educational partners, technical service providers, or government and regulatory authorities when legally required.

We do not sell your personal information to third parties.

5. Application Documents

Documents uploaded through the student application system may be stored and processed for the purpose of preparing, submitting, managing, reviewing, or supporting your application. You should upload only accurate, legitimate documents that you are authorized to provide.

6. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, accidental loss, improper disclosure, unauthorized modification, or misuse. However, no internet-based system or electronic storage method can guarantee absolute security.

7. Data Retention

We may retain personal information and application records for as long as reasonably necessary to provide services, manage applications, maintain administrative records, resolve disputes, protect our systems, or satisfy legal and operational requirements. Information that is no longer required may be deleted or securely removed according to our procedures.

8. Your Responsibilities

You are responsible for providing accurate information, keeping your account credentials secure, avoiding unauthorized account sharing, uploading only documents you are authorized to provide, and notifying us if you believe your account has been compromised.

9. Your Privacy Rights

Depending on applicable law, you may request access to certain personal information we hold about you, correction of inaccurate information, updates to your account, or deletion of certain personal information. Some information may need to be retained for legal, contractual, security, fraud-prevention, or administrative purposes.

10. Third-Party Services

Our website may use third-party services, including Google authentication and technical service providers. Those services may process information according to their own privacy policies and terms. Google services are governed by Google's applicable privacy policies and terms.

11. Cookies and Technical Data

Our website may use cookies, sessions, and similar technologies necessary for login sessions, account security, application functionality, website preferences, fraud prevention, and technical operation. Essential cookies may be required for parts of the website to function correctly.

12. Children's Privacy

Our services are intended for students and applicants who are legally permitted to use the services or who have appropriate authorization from a parent or legal guardian when such authorization is required.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, legal requirements, or technical systems change. The latest version will be published on this page with an updated effective date.

14. Contact Us