1. Our Services

AL-HAMDANI Educational Services provides services related to education and international student applications, which may include:

• Educational consultation and university or program information.
• Application assistance, document preparation, organization, and submission support.
• Application status tracking and communication support with educational institutions.
• Other related educational services made available through our website or team.

Availability of services may vary by institution, program, country, intake, or application period.

2. Student Accounts

You may be required to create an account to access certain services. You agree to provide accurate information, keep your login information confidential, maintain accurate account details, and notify us if you become aware of unauthorized access.

3. Google Sign-In

Users may be able to access their account through Google Sign-In. Google authentication is provided by Google and is subject to Google's own terms and privacy policies. AL-HAMDANI Educational Services does not receive or store your Google Account password.

4. Accuracy of Information

Applicants are responsible for ensuring that submitted information and documents are correct, complete, genuine, current where required, and legally obtained. False, altered, misleading, or fraudulent information may result in suspension or cancellation of an application or account.

5. University Admission Decisions

AL-HAMDANI Educational Services assists students with applications but does not control final decisions made by universities, colleges, scholarship organizations, government authorities, visa authorities, or admission departments.

Use of our services does not guarantee admission, scholarship approval, visa approval, residence approval, or enrollment.

6. Application Requirements

Students are responsible for providing required documents before applicable deadlines. Missing, incomplete, expired, or incorrect documents may delay or prevent application processing. Requirements may change according to university, scholarship, or government policies.

7. Program Information

We make reasonable efforts to provide accurate information regarding programs, majors, tuition, scholarships, deadlines, accommodation, admission requirements, and study duration. Universities and other institutions may change their requirements, fees, schedules, or policies without prior notice. Information issued by the relevant institution takes precedence.

8. Application Status

Application statuses shown in the student portal are provided for informational purposes and may change as applications are processed by our staff, universities, or other relevant institutions.

9. Fees and Payments

Certain services may involve application fees, service fees, university fees, or other costs. Users are responsible for reviewing applicable fees before proceeding. Fees charged directly by universities, banks, government agencies, payment providers, or other third parties are subject to their own rules. Refund eligibility, when applicable, depends on the specific service, payment, and circumstances.

10. Prohibited Use

You may not use the website or services to:

• Submit fraudulent or unlawfully altered documents.
• Impersonate another person or use another user's account without permission.
• Attempt unauthorized access to systems, accounts, or data.
• Upload malicious software or interfere with website operation.
• Use the service in violation of applicable law or abuse the application system.

We may restrict or suspend access where misuse or a material security risk is identified.

11. Uploaded Content

By uploading information or documents required for an application, you authorize AL-HAMDANI Educational Services to process and, where necessary, transmit those materials to relevant educational institutions, authorized partners, or service providers for the purpose of providing the requested service. You remain responsible for the accuracy and legality of submitted materials.

12. Intellectual Property

Website content, branding, logos, graphics, system interfaces, and original materials belonging to AL-HAMDANI Educational Services may not be copied, reproduced, or commercially used without authorization. Third-party trademarks remain the property of their respective owners.

13. Service Availability

We aim to keep our systems available and reliable, but uninterrupted access cannot be guaranteed. Temporary interruptions may occur because of maintenance, hosting issues, internet failures, security updates, third-party service interruptions, or events beyond our reasonable control.

14. Limitation of Responsibility

AL-HAMDANI Educational Services is responsible for providing its services with reasonable care. We are not responsible for decisions or delays caused by universities, scholarship providers, embassies, immigration authorities, government agencies, payment providers, or other independent third parties.

15. Account Suspension or Termination

We may suspend or restrict an account where there is reasonable evidence of fraud, unauthorized access, serious violation of these Terms, misuse of the platform, or a material security threat.

16. Privacy

Use of personal information is governed by our Privacy Policy. You should review the Privacy Policy before submitting personal information through the website.

17. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on this page with the applicable effective date. Continued use of the services after an update constitutes acceptance of the updated Terms where permitted by applicable law.

18. Contact